Privacy Policy
Your privacy is of the utmost importance to us.
We want to ensure you fully understand how we capture and use your personal data. This privacy policy outlines how we collect, use, and protect your personal information and describes your rights in relation to your data.
If you have any questions about this privacy policy, please contact us at privacyofficer.uk@glowchurch.com.
1. Your Personal Data – What is It?
When we use the term "Personal Data" in this Privacy Notice, we refer to data collected or held by Little Cubs Day Nursery and Glow Church UK that identifies and relates to you as an individual. Personal data includes any information that can identify a living person, either alone or in conjunction with other information. The processing of personal data is governed by the UK General Data Protection Regulation (UK GDPR) 2016/679 and the Data Protection Act 2018 (DPA 2018).
2. Who Are We?
Little Cubs Day Nursery is part of Glow Church UK, a registered charity with the UK Charity Commission. Our registered address is: Glow Church, Long Tens Way, Aycliffe Business Park, DL5 6AP. Charity number: 1154239.
For the purposes of UK GDPR and any other applicable data protection and privacy laws, Glow Church UK will be the ‘data controller’ for all personal information we determine the means and purposes of processing. We are registered with the Information Commissioner’s Office under registration number ZA639020.
3. How Do We Process Your Personal Data?
Glow Church UK and Little Cubs Day Nursery comply with their obligations under UK GDPR and DPA 2018 by:
Keeping personal data up to date
Storing and destroying data securely
Not collecting or retaining excessive amounts of data
Protecting personal data from loss, misuse, unauthorized access, and disclosure
Ensuring appropriate technical measures are in place
We use your personal data for the following purposes:
To provide services and manage activities related to Glow Church UK and Little Cubs Day Nursery
To administer membership records and nursery enrolments
To promote our charitable and educational activities
To manage our employees, volunteers, and nursery staff
To maintain accounts and records, including processing gift aid
To inform you of news, events, activities, and services from Glow Church UK and Little Cubs Day Nursery
4. What is the Legal Basis for Processing Your Personal Data?
The UK GDPR allows us to process your data under 'legitimate interest,' meaning it is in our interest to manage and operate our charity and nursery effectively. We also process data to comply with legal obligations and, where applicable, with your consent for marketing purposes.
5. Financial Records and Card Details
We handle financial payments and records in accordance with The Payment Card Industry Data Security Standard (PCI DSS). All card donations are processed securely through third-party service providers. We do not store unredacted credit or debit card details.
6. Marketing Purposes
With your consent, we may use your personal data to send you information about services, events, and updates. You will always have the option to opt-out of marketing communications.
7. Sharing Your Personal Data
Your personal data is treated as confidential and is shared only with individuals or organisations connected with Glow Church UK and Little Cubs Day Nursery for specific purposes. We use third-party processors to assist with data management, and we ensure these processors comply with data protection laws.
We do not transfer your personal data outside the UK except where third-party services are hosted internationally, in which case we ensure compliance with UK GDPR.
8. Cookies
We use cookies to enhance your online experience. This includes remembering preferences, tracking usage, and improving our website. You can control cookie settings through your browser or our website settings.
9. Data Security
We implement security measures to protect your data from unauthorized access or disclosure. We also have procedures in place to handle data breaches and will notify you and relevant authorities if necessary.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to meet legal, accounting, and reporting requirements.
11. Your Rights
You have rights regarding your personal data under UK GDPR and DPA 2018, including access, correction, erasure, and objection. You may exercise these rights by contacting us.
12. Further Processing
If we intend to use your personal data for purposes not covered by this policy, we will provide you with a new notice and seek your consent if required.
13. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website. This policy was last updated on [Date].
14. Contact Details
For queries or to exercise your rights, please contact us at privacyofficer.uk@glowchurch.com or write to Data Protection, Glow Church, Long Tens Way, Aycliffe Business Park, DL5 6AP.
You can also contact the Information Commissioner’s Office at 0303 123 1113, via email ICO Contact, or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
